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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Benji Phillips

September 9, 2024

5  out of  5
rating by Benji Phillips
"Taylor is unbelievable , always on top of all my insurnace needs!"
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Nicole Campagnolo

August 13, 2024

5  out of  5
rating by Nicole Campagnolo
"I moved to San Diego 6 years ago and needed to find a new State Farm Agent. Sara Freund and her team made sure we were informed of all our insurance options and made us feel extremely comfortable. The team is responsive and always ensuring we’re up to date with what’s changing. I highly recommended Sarah Freund State Farm Insurance."
We responded:
"Thank you for such an amazing review! We do our best to make sure our customers feel comfortable and informed."
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Debbie Kyser

July 29, 2024

5  out of  5
rating by Debbie Kyser
"Excellent service!"
We responded:
"Thank you Debbie! We try to make navigating insurance as straightforward as possible for our customers."
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Curt J. DiGiacomo

July 29, 2024

5  out of  5
rating by Curt J. DiGiacomo
"Awesome agency!"
We responded:
"Thank you Curt! We strive to give our customers a great experience."
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David Lesley

June 29, 2024

5  out of  5
rating by David Lesley
"Taylor explained a lot of the intricacies of our umbrella home owners insurance. She told me the pros and cons and prices of different coverage options. I learned a lot!"
We responded:
"So glad to hear this! We do our best to help customers make great decisions about their insurance every day!"
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Angela Hill

June 22, 2024

5  out of  5
rating by Angela Hill
"Sara Freund and her team at State Farm are fantastic. They are extremely responsive whenever I need them and Sara is proactive in her approach. Anytime there is a pending change in insurance due to the state or federal regulations, she reaches out and takes the time to explain everything to me so we make the best choice for my family. I have been a State Farm customer for decades. Sara and her office are the first ones to actually focus on customer service while the others only cared about onboarding me to their system and then forgot about me immediately afterwards. I highly recommend Sara and her team if you have a family and/or a business and want a partner to work with you and guide you to your ideal mix of coverage for your specific situation."
We responded:
"Thank you for the review! We will always ensure you are choosing the best path for you and your family."
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Sarah Schiro

June 22, 2024

5  out of  5
rating by Sarah Schiro
"So friendly, so personal, and really helpful advisors/partners for what makes sense for you and your goals. Never had an insurance company like this—highly recommend."
We responded:
"Thank you so much for the kind words! We’re happy to change the game and be here for YOU! "
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Dale Andrews

June 5, 2024

5  out of  5
rating by Dale Andrews
"Sara Freund is an outstanding Insurance Agent!...She is professional, knowledgeable, and has honest Mid-West values.. She "personalizes" her insurance recommendations to her clients actual "needs" and budget. She also conducts on-going reviews of those needs and budget. Office Manager, Taylor Totino, always promptly and accurately follows up on calls and questions. Sara's entire Staff is always professional and helpful! Dale Andrews"
We responded:
"Thank you for such an amazing review! We’re so glad to hear about your positive experiences with us. We strive to be a knowledgeable, professional, helping hand to real life needs. Always here to help!"
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Jim Reilley

May 31, 2024

5  out of  5
rating by Jim Reilley
"Spencer was super helpful in answering my questions and transparent about new policy limitations and pricing increases."
We responded:
"Thank you for the review! We’re always here to help!"
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Kelly Avalon

May 29, 2024

5  out of  5
rating by Kelly Avalon
"We were transferred to Sara when our previous agent retired and we couldn’t be happier. She and her staff take great care of us. They are proactive in reviewing our coverage and very responsive any time we have questions. Highly recommend."
We responded:
"Thank you for such a kind review! I am happy to hear about your positive experiences working with us. Thank you for the recommendation!"
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Angel Gilpin

May 29, 2024

5  out of  5
rating by Angel Gilpin
"I’ve used Sara Freund’s State Farm office for many years. Sara Freund & her staff are exceptional. They call me periodically to review my numerous policies to see if I’m at the most cost-effective deductible. We Highly recommend…Ask for Taylor, her customer service is a 10‼️"
We responded:
"Thank you so much for the review! We’re always here for you and your needs. "
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Kevin Roberson

May 28, 2024

5  out of  5
rating by Kevin Roberson
"Spenser/Sara ...great service. Very attentive to my needs and cost"
We responded:
"Thank you for the five star review!"
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Ella Emberger

May 23, 2024

5  out of  5
rating by Ella Emberger
"I just completed my spring internship with Sara and can confidently say that it has been an experience that has shaped my life. Sara is one of the most thoughtful, generous, motivated, and caring people I have met, and I have been so grateful for the opportunity to work with and learn from her. She is the picture of professionalism while simultaneously building genuine connections with clients. The entire office is composed of team members who are so inviting, warm, and welcoming and undoubtedly provides an unparalleled customer experience. Huge thank yous to Sara, Spencer, and Taylor; for everything!!"
We responded:
"Thank you for such a sweet message. We strive to create an inviting, warm, and welcoming environment for all who come to our office. We are proud to say that we have worked with you. It is important to us that you know that your hard work and dedication did not go unnoticed. Thank you for the kind words, and we’re here if you ever need anything!"
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Sofia Kantor

May 23, 2024

5  out of  5
rating by Sofia Kantor
"I just completed an amazing high school internship here with Sara Freund and her State Farm. Sara creates a friendly, supportive, and hard working atmosphere here at her office. I can say with confidence that she genuinely cares about all of her customers and her community of Solana Beach. Not to mention the incredible team of agents at the office. Taylor and Spencer are reliable, organized, and confident agents that are always looking for opportunities to help and provide the best service. If there was a button for 10 stars, I would click it!"
We responded:
"Thank you for such a kind review! We are so happy to hear that you enjoyed your experience with us this year. Creating a friendly, supportive, and hardworking atmosphere is important to us, and we’re glad you experienced it first hand. The dedication and energy you brought to the office was unmatched! We would give you 10 stars if we could! Thank you for being a strong member of our team and for your recommendation. "
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Marianne Menon

May 17, 2024

5  out of  5
rating by Marianne Menon
"Sara Freund and her assistant Taylor have come to the rescue many times since we’ve had their coverage! When I have called I’m immediately talking to a person and not on hold with an automated system! I’m very happy to recommend them"
We responded:
"Thank you for the review and recommendation! We’re thrilled to have been able to come to your rescue multiple times and provide prompt assistance. We prioritize personalized assistance in our office. Thank you for choosing us and trusting Sara Freund and Taylor with your needs!"
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Regina Abrams

May 17, 2024

5  out of  5
rating by Regina Abrams
"Always great communication easy to follow up and contact. I love that. Thanks for helping me with my needs."
We responded:
"Thank you so much for the review! We’re delighted to hear about you experience. Providing excellent service and meeting your needs is our top priority. Thank you for choosing us, and we’re here to help whenever you need us!"
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Stephen Hedrick

May 9, 2024

5  out of  5
rating by Stephen Hedrick
"Taylor Totino in Sara Freund's State Farm Office is knowledgeable, engaging and efficient. Highly recommend her as an insurance agent."
We responded:
"Thank you for the great review! We’re thrilled to hear that you enjoyed your experience with Taylor. Thank you for choosing us as your insurance agent!"
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Christie LeVander

April 16, 2024

5  out of  5
rating by Christie LeVander
"Sara and her team are extremely professional, impressed by all their knowledge, diligent & quick responses.. Sarah and her team will take great care of you, offer excellent guidance and advice, as well as open communication. There are lots of options for those that go with Sara. They will work in your best interest."
We responded:
"Thank you Christie for choosing to work with my agency and the trust you have placed in us!"
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Flannery Freund

April 14, 2024

5  out of  5
rating by Flannery Freund
"Doing business at this office was super enjoyable-actually it was fun! We felt taken care of and everything was completed in a timely, friendly manner! We highly recommend doing your business HERE!"
We responded:
"Thank you for the fantastic review! We’re thrilled to hear that doing business at our office was enjoyable and fun. Providing timely and friendly service is important to us, and we’re glad that you felt taken care of. We sincerely appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing us!"
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Barbara Ulmasov

March 15, 2024

5  out of  5
rating by Barbara Ulmasov
"I had a very positive experience working with Sara Freund and her team. Taylor Totino was friendly, knowledgeable and efficient. She helped us to understand our options and made all the efforts to apply the discounts that we are eligible for to our account. As a result, we switched their coverage for our two cars from other insurance companies to State Farm and added it to the home coverage that we already had with the State Farm."
We responded:
"We’re thrilled to have exceeded your expectations! Thank you for your wonderful review and we are grateful to support you. "
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Paula Irwin

March 15, 2024

5  out of  5
rating by Paula Irwin
"Always Communicative and helpful with all of my needs and concerns."
We responded:
"Paula, thank you for your kind words! We appreciate your support."
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Rio Reinholz

March 15, 2024

5  out of  5
rating by Rio Reinholz
"Taylor was in constant contact with me for a couple days straight and really helped iron out some problems and questions I had about insurance and coverage and was always quick to reply. Very friendly and helpful team."
We responded:
"Wow, thank you Rio! Our team strives to offer support like this to every customer. We are so glad you had a positive experience!"
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John Simerson

February 27, 2024

5  out of  5
rating by John Simerson
"I have all of my policies with Sara, her and her team are the only ones i trust. Their service is so detailed it really puts me at ease that everything is buttoned up and taken care of. Shes the only agent i have felt like truly has my back and im grateful for her and her team. For me there is no other choice but Sara and her team."
We responded:
"We’re delighted to hear you had a fantastic experience. Our team is here to support you. Thanks for the review!"
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Snug Harbor Villas HOA

February 23, 2024

5  out of  5
rating by Snug Harbor Villas HOA
"Sara and her team do an awesome job for their clients. Taylor Torino is very knowledgeable with insurance products offered by State Farm and helped determine which coverage was right for my needs. Highly recommend Sara and her team."
We responded:
"Here at the office we are grateful for your glowing review. Thank you so much Snug!"
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Marny Jaastad

February 23, 2024

5  out of  5
rating by Marny Jaastad
"Sara and Taylor respond to your calls,texts, and emails in record time and make sure you have all the answers you need to make good decisions."
We responded:
"Marny, your feedback means the world to us. We are delighted you had a wonderful experience. "