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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mike Graves

November 22, 2023

5  out of  5 rating by Mike Graves
"Taylor, did a great job explaining my insurance policies and what level of coverage was best for me. I appreciate the commitment to customer service."


November 20, 2023

5  out of  5 rating by Harish
"Sara and Taylor provided amazing support through out the underwriting process and I highly recommend them for anyone thinking about getting a life insurance."

Johnny Nitti

November 15, 2023

5  out of  5 rating by Johnny Nitti
"Sara is a pleasure to work with and has helped many of my clients with all their insurance needs. Even if she cannot help, she always knows who can. Recommend Sara 10/10."

Carolyn Sinha

November 4, 2023

5  out of  5 rating by Carolyn Sinha
"We have had a smooth and pleasant experience working with Sara and her team. Taylor was exceptionally helpful when we needed to update our home policy. Taylor responded quickly to our inquiries via email and also followed up with phone calls to make sure we were fully informed and to answer any additional questions."

Lily Tran

October 23, 2023

5  out of  5 rating by Lily Tran
"Worked with Sara and team when I needed insurance while living in California. They were prompt, professional, and patient. When I had to move, they helped with a seamless transition to an agent in my new state. Highlighting that Taylor T. Always took the time to investigate and answer my billing questions when I couldn’t figure things out. Would recommend."

Lindsay Sammann 'student'

October 19, 2023

5  out of  5 rating by Lindsay Sammann 'student'
"Taylor was wonderfully helpful and thorough in explaining my insurance options. Definitely recommend 😀"
Profile photo of ZARIAH RICOSSA


October 13, 2023

5  out of  5 rating by ZARIAH RICOSSA
"Whenever I call this office I always get a prompt warm response via a live person which is becoming rare these days. I needed my dead battery jumped & the # I called prompted me to use a wifi online request. However, I was in a parking lot for which I couldn't access online. So luckily, I called & Nele answered calming & reassuring me that I could call a local towing, then send their office my bill which I did. Nele followed thru on my behalf & I was able to email the bill. Nele's response was typical of whomever I reach in this Great personable office! Highly recommend them! Gratefully, Zariah"

leonie heyworth

October 10, 2023

5  out of  5 rating by leonie heyworth
"After being served a huge premium hike on our home insurance, I searched far and wide for a new policy. Sara Freund Insurance came out on top for their highly competitive rates, comprehensive coverage (first team to tell me the difference between an HO-3 and HO-5 policy) and ability to bundle car, umbrella and quake coverage for further discounts. I compared their package to about 5 others and theirs was hands down the best. Their communication is excellent— quick and thorough in detail. We just added another car to the policy and like everything else, it was quick and easy and well priced. Truly, I have and will HIGHLY recommend Sara Freund/State Farm insurance to everyone I know."


October 4, 2023

5  out of  5 rating by Ken
"Taylor Totino, a customer relations specialist at the Sara Freund State Farm Insurance Office in Solana Beach was professional, honest, very helpful and provided us with excellent customer service during our comprehensive auto, home and umbrella liability insurance review. I strongly recommend her and the agency for your insurance needs."

Jackie Duffy

September 28, 2023

5  out of  5 rating by Jackie Duffy
"We have been working with Sara and her staff since 2020. She and her employees are professional and knowledgeable in the types of insurance policies we have. We purchased a home this year and since State Farm no longer provides homeowner policies, Sara jumped through hoops to find what would work best for our situation with other companies. We are very happy with the service Sara provides!"

Ole Larsen

September 28, 2023

5  out of  5 rating by Ole Larsen
"Very helpful and quick to respond. Reasonable prices. It has been a pleasure to have them as our insurance so far."

Edward Redikop

September 23, 2023

5  out of  5 rating by Edward Redikop
"Sara , Taylor and the whole state farm crew over there have always been right there with all my insurance needs and answers to my insurance questions with kindness, professionalism , and a sense of humor , I’ve been with state farm for a very long time and plan to stay with them for the years to come."

David Howorka

September 20, 2023

5  out of  5 rating by David Howorka
"Taylor and Sara have taken care of my family’s insurance needs for years and are amazingly responsive!!! Thanks ladies for all your help!"

pj weiss

September 19, 2023

5  out of  5 rating by pj weiss
"Professional service , quick knowledgeable answers. They go the distance and remain a pleasure to deal with."

Dorothy Varonin

September 1, 2023

5  out of  5 rating by Dorothy Varonin
"I have been working with Sara Freund for several years. She and her office staff are very knowledgeable and helpful when I need assistance getting back to her clients in a timely manner."

yensun Chen

August 25, 2023

5  out of  5 rating by yensun Chen
"Staff has been most helpful. Thinking od and applying key adjustments to insurances that fit into our needs. Previous agent we had were not as proactive as people in this office."

Josh Hauptman

August 21, 2023

5  out of  5 rating by Josh Hauptman
"Sara and Nele are a great team! My family and I have a couple policies through them, and they both were great about walking us through the benefits, and what makes the most sense for us financially, answering our questions, as well as great communication! I would recommend them to anyone!"

Benjamin Baghdadi

August 21, 2023

5  out of  5 rating by Benjamin Baghdadi
"Sara and team are great to work with and they always have solutions that fit your life style and needs."

Michele Thomas

August 18, 2023

5  out of  5 rating by Michele Thomas
"We had a hard time finding home owners insurance a couple years ago and were referred to Sara Freud’s office. We have mainly worked with Nele in her office who helped us set up a policy just in time and has been great about checking in periodically since then. They are very friendly and practical with their recommendations for coverage which I appreciate."

Victoria Monaco

August 18, 2023

5  out of  5 rating by Victoria Monaco
"Had a meeting with Nele today. She was very thorough, provided great suggestions/advice and was very personable. We know that we are in good hands at Sara Freund - State Farm Insurance. Fabulous client service."

Sarah Savoca

August 18, 2023

5  out of  5 rating by Sarah Savoca
"Sara and her team provide exceptional support! I genuinely have not met an insurance agent that I trust more. I've spoken to Nele on the phone a handful of times regarding different coverage options and she has gone above and beyond to make sure that me and my business are covered! They truly are more than just an insurance agency. Highly recommend working with Sara and her team!"

April Donahoo

August 17, 2023

5  out of  5 rating by April Donahoo
"I love State Farm. Great customer service today reaching out to me regarding my policy and discussing possible updates to my home and applicable discounts. Highly appreciate the extra effort."

Cathy Tyre

August 17, 2023

5  out of  5 rating by Cathy Tyre
"Professional & excellent conversation with Nele of State Farm. Very thorough & helpful."

Tarek “Derek”

August 17, 2023

5  out of  5 rating by Tarek “Derek”
"I contacted State Farm Sara Freund agency for insurance needs. Nele and Sarah were extremely pleasant to work with and very helpful in answering all my questions. Nele was very responsive in addressing all my concerns, provided options, and took the time to explain pros and cons for various coverage items. I high recommend Sara Freund State Farm Agency for all your insurance needs!"

Betty Amber

August 15, 2023

5  out of  5 rating by Betty Amber
"My State Farm agent Taylor Totino has been extremely knowledgeable and helpful. She has reviewed my options for renewals and has assisted in providing excellent coverage."