Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mavi Felli

Mavi Felli

March 21, 2025

5  out of  5
rating by Mavi Felli
"Sara Freund and her team are amazing. Always there when you need them. Superstars"
Profile photo of David Myers

David Myers

February 26, 2025

5  out of  5
rating by David Myers
"Nakieta is to Sara Freund State Farm as Alice is to the Brady Bunch! She keeps everything moving in a positive direction and leaves you knowing everything is gonna be alright. Cheers!"
We responded:
"This put a smile on all of our faces! So true! Thank you for taking a moment to leave a review. "
Profile photo of toni Ramirez

toni Ramirez

February 14, 2025

5  out of  5
rating by toni Ramirez
"I was in search of a new life insurance policy and Kylie was able to help me out. She got me more coverage for less than what I’m currently paying. I’m definitely referring her to my friends and family."
Profile photo of Eric Bass

Eric Bass

February 14, 2025

5  out of  5
rating by Eric Bass
"I had a fabulous experience with Sara Freund State Farm! Kylie Bass made everything so easy, working with her was a dream. I never thought too hard about getting life insurance until I got my quote and realized how simple it is. I will definitely continue to recommend this place."
Profile photo of Alexis Manriquez

Alexis Manriquez

February 13, 2025

5  out of  5
rating by Alexis Manriquez
"They are always there when you need them. Love that they get right back to me and answer all my questions. Very easy to make changes to my policies. Highly recommend them. They are a great team to work with!"
Profile photo of Taylor Matzke

Taylor Matzke

February 11, 2025

5  out of  5
rating by Taylor Matzke
"Nakieta is so personable and explains things so clearly. She truly cares about providing excellent customer service. Highly recommend this office!"
Profile photo of Francesca L Bieker

Francesca L Bieker

February 10, 2025

5  out of  5
rating by Francesca L Bieker
"So thankful for Nakieta. She was so helpful, I walked away so impressed with her knowledge! Such a delight to work with!"
Profile photo of Gionna Pearring

Gionna Pearring

February 10, 2025

5  out of  5
rating by Gionna Pearring
"Nakieta is incredible to work with. Highly professional, an excellent communicator, and most importantly, genuinely cares."
Profile photo of Gracie

Gracie

February 10, 2025

5  out of  5
rating by Gracie
"Honestly have had such horrible experiences with most insurance reps, but Nakieta was super warm, personable & never tried to oversell me. Love a kind, straight-shooter! Ask for her!"
Profile photo of meagan vaughan renner

meagan vaughan renner

February 9, 2025

5  out of  5
rating by meagan vaughan renner
"Wow! If you have the privilege to work with Nakieta you won’t regret it! She takes such good care of her people and makes you feel respected and heard along the way. 5⭐️ from me!"
We responded:
"Thank you for taking the time to write Nakieta an awesome review. We are lucky to have her in the office and taking excellent care of our customers. Happy to help with any future insurance needs. "
Profile photo of Levi Nunes

Levi Nunes

February 5, 2025

5  out of  5
rating by Levi Nunes
"Nakieta is a wonderful help! Super kind and not too salesy"
We responded:
"Thank you for your feedback! We’re so glad to hear that Nakieta made the process comfortable for you. Our goal is to provide guidance without pressure, so you can make the best decision for your needs. We appreciate your support and look forward to assisting you in the future"
Profile photo of Kirsten California

Kirsten California

February 4, 2025

5  out of  5
rating by Kirsten California
"Nakieta is helpful and very personable. She always brings a smile to my face."
We responded:
"Thank you for your kind review. So glad you had the opportunity to work with Nakieta! We appreciate your support. "
Profile photo of Micaela Bishop

Micaela Bishop

February 4, 2025

5  out of  5
rating by Micaela Bishop
"Nakieta is fantastic—trustworthy and direct. She always goes above and beyond to make sure everything is taken care of. I honestly wouldn’t know what I’d do without her! If you’re looking for great service, I highly recommend this office."
We responded:
"Thank you for the amazing review. We couldn’t agree more- Nakieta is truly fantastic!"
Profile photo of Carol Selander

Carol Selander

February 4, 2025

5  out of  5
rating by Carol Selander
"Nakieta cares! She not only treats you with respect but she is very knowledgeable. You know you’ve made the right choice with Nakieta!"
We responded:
"Thank you for your wonderful review. We’re so glad to hear Nakieta’s knowledge and genuine care made a difference for you. She goes above and beyond to ensure our customers feel confident and respected. We appreciate your trust and kind words. "
Profile photo of Stachia Bass

Stachia Bass

February 4, 2025

5  out of  5
rating by Stachia Bass
"Kylie made getting life insurance quick and easy! She was knowledgeable, professional, and took the time to explain my options so I could make the best decision. The process was smooth from start to finish, and I really appreciate her help. Highly recommend!"
We responded:
"Thank you so much for your kind words. So glad that Kylie was able to make the life insurance process quick and easy. We truly appreciate your recommendation and are here to help with any future insurance needs."
Profile photo of Kaitlyn Bass

Kaitlyn Bass

February 3, 2025

5  out of  5
rating by Kaitlyn Bass
"I had a great experience with Sara Freund State Farm. The process of getting life insurance was quick and easy, and I feel much more at ease knowing I’m fully covered. Kylie was incredibly helpful throughout the application process, making everything smooth and stress-free. And she is just a hoot on the phone! Highly recommend!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us and the Kylie made the process of getting life insurance smooth and enjoyable. Providing peace of mind through life insurance is what we strive for, and we are happy to know you feel fully covered. We truly appreciate your recommendation and we look forward to continuing to serve you. "
Profile photo of Andrew Baker

Andrew Baker

December 10, 2024

5  out of  5
rating by Andrew Baker
"Sara and her team are Amazing!!! One thing i love about most about working with them is how much they care, and how important it is to them to educate me during the insurance review process. It can be overwhelming. So to work with someone like Sara who genuinely cares about the people she works with brought immense amount of trust and peace to me during this process. I highly recommend them!"
We responded:
"Thank you so much for your amazing review. We are grateful for the opportunity to work with you and appreciate your kind words about our team. Educating and guiding our clients is something we take to heart. "
Profile photo of kenza Mckerrihan

kenza Mckerrihan

December 9, 2024

5  out of  5
rating by kenza Mckerrihan
"Sara & her team helped me find better coverage when my auto insurance was raised unexpectedly. Sara and her team spent the time educating me on my coverage and explaining what exactly I needed, they were extremely helpful and made sure I got the best coverage for the best price! I would definitely recommend Sara and her team!!!"
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Sara and the team were able to help you find better coverage and provide the guidance you needed. Educating our clients and ensuring they get the best coverage at the best price is always our top priority. We truly appreciate your recommendation and look forward to helping you again in the future. Thank you for trusting us with your insurance needs!"
Profile photo of Rachel Kaiser

Rachel Kaiser

November 21, 2024

5  out of  5
rating by Rachel Kaiser
"I worked with Spencer to provide life insurance for my family and was so pleased with the process. He was knowledgeable, quick to respond and helped me get through the process quickly. Also with a great rate! Glad to have found him and this agency."
We responded:
"We are so happy you had a positive experience! We are glad to hear Spencer made the life insurance process smooth and efficient. We appreciate your trust in Spencer and our agency- don’t hesitate to reach out if you need anything!"
Profile photo of Justin Latus

Justin Latus

November 6, 2024

5  out of  5
rating by Justin Latus
"Everyone at this agency is rad...super understanding and will do whatever possible to make your experience a good one!! Thank you again"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our team. Making sure our clients feel understood and supported is what we strive for every day, so your feedback truly means a lot. We’re always here to go the extra mile to ensure you have the best experience possible. Thanks again for your trust in us!"
Profile photo of June Dean

June Dean

November 4, 2024

5  out of  5
rating by June Dean
"Everyone I speak with in the office is very helpful and responsive to my requests. Nakieta is always friendly, as is everyone I have talked to in the office, but she always elevates my mood! I really appreciate the friendly service."
We responded:
"Thank you so much for taking the time to share your experience! We’re delighted to hear that our team, especially Nakieta, has made such a positive impression. Providing helpful, responsive, and friendly service is our top priority, and we’re so glad it has brightened your day. We truly appreciate your kind words and your trust in us. We look forward to continuing to serve you!"
Profile photo of Jeff Gottschalk

Jeff Gottschalk

November 1, 2024

5  out of  5
rating by Jeff Gottschalk
"I couldn't be more impressed with Sara Freund and her team at State Farm! From the moment I reached out for my auto insurance, they were incredibly responsive and made the entire process smooth and stress-free. They are always on top of things, ensuring all my questions are answered promptly and any issues are resolved quickly. On top of their professionalism, they are genuinely friendly and a pleasure to work with. I feel confident knowing I have such a dedicated and supportive team handling my insurance needs. Highly recommend!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Sara Freund and our team. Providing responsive, professional, and friendly service is our top priority, and it’s wonderful to know we’ve made your insurance journey smooth and stress-free. We’re grateful for the opportunity to serve you and look forward to continuing to support your insurance needs. Thanks for your recommendation—it means a lot to us!"
Profile photo of Katie Clapp

Katie Clapp

October 31, 2024

5  out of  5
rating by Katie Clapp
"Kylie Bass and Sarah Freund at State Farm Insurance are the absolute best. They always help me find the lowest best rates. I highly recommend them."
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that we were able to help you find the best rates and provide you with great service. We truly care about making sure our customers have the right coverage at the best value. We appreciate your recommendation and look forward to continuing to serve you!"
Profile photo of Robert S

Robert S

October 8, 2024

5  out of  5
rating by Robert S
"We have had great service from Sara Freund Insurance and Financial Services over the last 5 years. Her staff have been wonderful in creating options for our house and car insurance needs, especially in this time of rising costs for insurance or difficulty in getting home owners insurance."
We responded:
"Thank you for your thoughtful review and for trusting us over the past 5 years! We’re so glad to hear that our team has been able to provide you with great service and tailored options, especially during these challenging times in the insurance market. It’s our priority to ensure you have the right coverage and support, and we’re grateful for the opportunity to continue serving your home and auto insurance needs!"
Profile photo of Layne Schwier

Layne Schwier

September 27, 2024

5  out of  5
rating by Layne Schwier
"Recently had a cracked windshield and after contacting the Sarah Freund team at State Farm, I was assured a windshield replacement was covered and would not have an effect on our premium. Sure enough, got the windshield replaced and the cost was covered. They were there for us again!"
We responded:
"Thank you for sharing your experience! We’re so glad we could help make your windshield replacement a stress-free process. It’s our goal to ensure that every claim is handled smoothly and with peace of mind for our clients. We truly appreciate your trust in us and are always here to support you whenever you need us!"